Delivery Information

Delivery 
Items offered on our website are only available for delivery to highlighted zone
. Any shipments outside of highlight 
zone
 are not available at this time.
Additional delivery fee may incurred for resend goods.


Delivery Time
11am - 6pm  
Actual delivery times are subjected to changes due to weather conditions, traffic conditions & any unexpected circumstances.
For JB area, we will hold promise to deliver within 2 working days.
For other area, we will hold promise to deliver within 3 working days.


Shipping Costs
Shipping costs are based on the delivery method,
RM10 per order for jb area zone, RM30 per oder for other area zone

Free of Charge for self-collect, you can choose to collect at our shop located at
Best Seafood Marketing (Johor) Sdn Bhd
1,Jalan Hang Lekir 20,
Taman Skudai Baru,
81300 Skudai, Johor


Price
Best Seafood reserve the right to update any product price without any prior notice.
Kindly contact us +6017-885 9431 if you have any query on the price.



Product Availability
All orders are subject to product availability. If an item is not in stock at the time you placed your order, we will notify you and a refund will be made in the event of product unavailability.


Weight
The weight state on the “Fresh/活杀” category is gross weight of the seafood.
Gross weight will be reduce after cleaning process as stated below,  
Crab : ±10%
Fish  : ± 20%  (Jade perch ± 30%)
Frog : ± 50%



Returns & Refunds
If there is any damaged & wrong item received, please provide us photo of item received and invoice.
Kindly contact us +6017-885 9431 to arrange for refund or exchage within 24 hours of received.

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